You can pay using PayPal, credit & debit cards, Apple Pay or Google Pay. You can select the payment method in the second step at the checkout after you have entered your contact information. If you subscribe, you can currently pay by credit card, debit card or using PayPal. We are also working on offering additional payment options here, but unfortunately this is currently proving somewhat difficult due to technical regulations.

We use MRW as our delivery partner and they have proved to be punctual, trustworthy and solid partners.

Once your package has been sent, you will receive a confirmation e-mail with the tracking code.

We currently deliver only to the Península Ibérica area. If you have any questions in this regard, you can write to us at clientes@frutify.es.

All orders are shipped from our facilities from Tuesday to Thursday.  They will be delivered to you within 24 hours, and you will be notified both by email (from Frutify) and SMS (from MRW, our delivery partner) when the delivery is on its way. Deliveries are made to your home from Wednesday to Saturday.

IMPORTANT! The products will stay frozen for 32 hours, so its essential for the product and your satisfaction with Frutify that the package is placed in your freezer within 32 hours after leaving our facilities.  After 32 hours we cannot guarantee that the products will stay frozen and they must be consumed relatively fast.

If you are not home upon delivery, you will receive an SMS from MRW indicating that a delivery attempt was made.  In this instance, you should contact MRW as soon as possible to arrange a new delivery time.  Remember that if you postpone the delivery for too long, you may receive damaged products which will be under your responsibility.

Although we do our best to deliver all parcels as quickly as possible, of course something can always go wrong. If your parcel is delayed or has not arrived, please send us a message at clientes@frutify.es and we will find a solution.

If you’ve really decided that Frutify is not for you we’re sad to hear that, but everyone’s tastes differ. Simply get in touch within the next 24 hours of placing your order and we will find a solution. However, please be aware that we cannot assume the costs for any returns.

We’re only human, too. Something might have been missed out when your order was being packed. Simply send us a message to clientes@frutify.es and we’ll take care of it!

This can happen. We can usually change the address as long as the order has not yet been shipped. Please get in touch as soon as possible so we can see what we can do!

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