If you have a question, why not check our FAQs first. If you can’t find the answer you’re looking for there, please get in touch with our customer services team.
You can reach us Monday to Friday, 9am to 5pm CEST.
Whether you have feedback, questions, comments or anything else for us, don’t hesitate to get in touch! We will generally be able to get back to you within one working day.
Please do it through our contact page.
Frutify is the solution to achieve a healthy, affordable and tasty diet all at the same time, even on the busiest days, and it is a much healthier alternative to fast food. Our products are served in three pre-configured packs, or in a fourth pack in which you can select the Frutify products that you want.
At Frutify we offer a variety of dishes prepared with recipes that adapt to all kinds of taste preferences and dietary needs.
We do not use additives, preservatives, or gluten. Only 100% natural products (and in most cases, organic).
Our mission is to take care of food, so that food can take care of you. Fundamentally, we make sure that what you eat is nutritious and helps you to be as healthy as possible. Our food is based solely on fruits and vegetables, making it incredibly easy for you to get the daily dose of essential vitamins and minerals. It is totally natural and plant-based. We use nothing but real food and we never use additives or preservatives.
We are a growing Spanish company based in Marbella. Our products are made by hand every time you place an order, and our recipes has been developed by nutritionists.It is a Spanish product.
We have varieties of delicious and flavorful products: Frutify Chia Puddings, Frutify Fruit and Vegetable Smoothies, Frutify Vegan Bowls, and Frutify Powerballs. Whatever you like to eat throughout the day.
Basically, you can enjoy Frutify whenever you’re hungry. There is no fixed schedule, because Frutify is designed to replace any meal of the day, being breakfast, lunch or dinner.
Each plate of Frutify contains all the macronutrients and micronutrients that your body needs. It is not a diet, but dishes designed to provide all the necessary vitamins and nutrients for each meal.
Definitely! Frutify ready meals have been developed to keep you satisfied and without cravings for several hours, and provide you with the energy your body needs to maintain your rhythm of life. The duration of the feeling of fullness will always naturally depend on the size of your body and the levels of activity you perform. But some Frutify dishes have enough calories equivalent to the intake of a meal.
Frutify offers you a balanced meal that satisfies your hunger and provides you with energy for hours. With Frutify ready meals it is easy to count calories, because our products always contain the same nutritional values.
However, in addition to a balanced diet, losing weight also requires burning more energy thanks to exercise.
The same applies to weight gain. Since Frutify always contains the same nutritional values, it is very easy to use it to add “extra calories” to your normal food to increase the total amount of energy you eat. Gaining or losing weight depends on the calories you contribute to your body with your daily activity, that is why Frutify is a great way to help achieve this, and with the guarantee that you are eating in a healthy way. And with 100% natural ingredients.
If you are diabetic, due to a deficiency of the hormone insulin, the intake of foods that contain carbohydrates causes a spike in blood glucose and, therefore, an increase in blood sugar levels. The sugar found in our ingredients, eg. agave syrup also influences blood sugar levels, which naturally insulin-dependent diabetics should pay attention to.
However, we are not in a position to provide medical advice, so if in doubt please consult your doctor.
We believe that freezing the food we prepare helps keep all the nutrients and vitamins locked in to our food, in perfect condition. By freezing our dishes, we are able to provide the highest quality nutrients, flavor and texture possible. We collect our products at their optimum point of maturity and freeze them immediately after having prepared them for each of our dishes, in order to preserve all the nutrients, their flavors and their textures.
Freezing food also helps us combat food waste, because it allows us to keep it for longer, and defrost it in optimal conditions, at the time you are ready to eat it.
When stored in a freezer below 18 degrees, our products can stay in freezer till 6 months but please follow expire date, clearly marked on each product.
Yes! Our food is entirely made with fruits and vegetables, so it is prepared with 100% vegan content.
Each of our products has detailed nutritional information.
Our products may contain nuts and grains. Please read the ingredient list before your purchase, if you suffer from any allergy.
Order, delivery & payment
You can pay using PayPal, credit & debit cards, Apple Pay or Google Pay. You can select the payment method in the second step at the checkout after you have entered your contact information. If you subscribe, you can currently pay by credit card, debit card or using PayPal. We are also working on offering additional payment options here, but unfortunately this is currently proving somewhat difficult due to technical regulations.
We use MRW as our delivery partner and they have proved to be punctual, trustworthy and solid partners.
Once your package has been sent, you will receive a confirmation e-mail with the tracking code.
We currently deliver only to the Península Ibérica area. If you have any questions in this regard, you can write to us at email@example.com.
All orders are shipped from our facilities from Tuesday to Thursday. They will be delivered to you within 24 hours, and you will be notified both by email (from Frutify) and SMS (from MRW, our delivery partner) when the delivery is on its way. Deliveries are made to your home from Wednesday to Saturday.
IMPORTANT! The products will stay frozen for 32 hours, so its essential for the product and your satisfaction with Frutify that the package is placed in your freezer within 32 hours after leaving our facilities. After 32 hours we cannot guarantee that the products will stay frozen and they must be consumed relatively fast.
If you are not home upon delivery, you will receive an SMS from MRW indicating that a delivery attempt was made. In this instance, you should contact MRW as soon as possible to arrange a new delivery time. Remember that if you postpone the delivery for too long, you may receive damaged products which will be under your responsibility.
Although we do our best to deliver all parcels as quickly as possible, of course something can always go wrong. If your parcel is delayed or has not arrived, please send us a message at firstname.lastname@example.org and we will find a solution.
If you’ve really decided that Frutify is not for you we’re sad to hear that, but everyone’s tastes differ. Simply get in touch within the next 24 hours of placing your order and we will find a solution. However, please be aware that we cannot assume the costs for any returns.
We’re only human, too. Something might have been missed out when your order was being packed. Simply send us a message to email@example.com and we’ll take care of it!
This can happen. We can usually change the address as long as the order has not yet been shipped. Please get in touch as soon as possible so we can see what we can do!
Under the Log in section at the top right of the web page, click on “New customer?”. Alternatively, you can create an account during the ordering process when you complete your order.
It happens to all of us, so don’t worry! Send us a message at firstname.lastname@example.org and we’ll send you a reset link. Simply confirm and you can get going again.
Vouchers & Newsletter
Vouchers can only be redeemed for individual purchases, not for subscriptions or other products that are already discounted. When you subscribe, you automatically receive 20% off. You can enter voucher codes during the order process just before selecting your payment method.
We love that you want to be kept in the loop about what’s happening at Frutify! You can subscribe to our newsletter by scrolling down to the bottom of our website and entering your e-mail address. On top of receiving all our exciting news, we’ll also send you a €5 voucher!
First check your junk folder as our e-mails do unfortunately end up there sometimes. If you still don’t have it, send us an e-mail and we’ll send it out to you again manually.
We’ll be sorry to see you unsubscribe, but you can do so by scrolling through to the bottom of your newsletter e-mail and clicking on unsubscribe.